Pay your rates

Pay by bank transfer

You can arrange with your bank to pay your rates by phone or internet banking.

Please use the following details when making your payment by online banking to ensure it will be receipted correctly.

Bank: Bank of New Zealand (BNZ)
Account name: Waitaki District Council
Account number: 02 0940 0156400 00

It is essential that you include the required information in the 'Particulars', 'Code' and 'Reference' columns when you make a payment. Without this information, we may not be able to allocate your money to your outstanding payment – which could result in unnecessary problems and delays

How to set up a bank transfer correctly

Enter the correct information in each of the 3 fields your bank provides for you; 'Particulars', 'Code', and 'Reference'. 

Particulars
Customer Name from the Rates Assessment Notice. Enter surname, a space then initials or company name only. Limit 12 characters.

Code
"RATES"

Reference
Rates Assessment Number from the Notice. This is a six-digit number with no alpha characters (e.g. 123456 ) 

Use the samples below to ensure you enter the correct Assessment number on the notice

Important note:

Please do not make one transfer for several accounts- for example, three rate accounts, a water account and a dog registration. Instead, split the payment with the appropriate payment particular and reference details to ensure that the payment is made to the correct account. 

Ratepayers with automatic payments are responsible for keeping these up to date.  This means ensuring the amounts are sufficient to clear the rates by all of the required due dates, that the Assessment References are correct, and that they are cancelled if a property is sold .

Pay by Direct debit

Direct debit is our preferred payment option.

Council offers direct debit by either instalment (on the due date), monthly (on the 20th) or fortnightly. Council will provide you with notification on how much will be deducted from your nominated bank account and you will not need to worry about instalment due dates. As Council calculates and deducts the amount due to clear the rates by the end of each rating year, you won't run the risk of forgetting to pay and incurring a late payment penalty. There is no extra charge for this payment option.

Please note that your rates need to be up-to-date before a direct debit can the set on a rates account.

How to set up direct debit

Pay online by credit card 

By using Waitaki e-Services, you can pay your rates with your credit/debit card.

Please note

• Waitaki e-Services accept Visa and MasterCard only. Due to the bank security restrictions, currently payments are only accepted from credit cards issued in the following countries: New Zealand, Australia, United Kingdom, Canada, USA and Germany.
• A merchant fee of 2% normally applies to the payment, which is charged by the credit card and merchant service providers. Council does not retain any part of this fee.
• You should check with the Bank that issued your credit card for details about other fees or charges that may also apply, as this credit card transaction is carried out in terms of the arrangement between you and your card issuer.
• Transactions are processed by Council within three working days of the payment.
• At the end of a transaction, you will be given a reference number. Receipts for online payments are not available, however you can either print the screen or note down the details for future reference.
• Please contact us regarding refunds for overpayments or incorrect payments.

Terms and Conditions

Please acknowledge you have read and understood the Terms and Conditions before proceeding to Waitaki e-Services.

Pay in person

If you would like to pay by cash, EFTPOS or Credit Card* at the Council offices, you are welcome to visit

• our Council office at 20 Thames Street, Oamaru or 
• our service centre at 54 Tiverton Street, Palmerston.

Please note*: a 1.5% merchant fee will be charged for credit cards to cover the cost of this payment option.